Privacy Policy
Last updated: March 25, 2026
This Privacy Policy describes the policies and procedures of Protein AI (“Company,” “we,” “us,” or “our”) regarding the collection, use, and disclosure of your information when you use our mobile application and website (collectively, the “Service”) and informs you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and ensuring you have a positive experience on our Service. We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.
Interpretation and Definitions
Interpretation
The words with an initial capital letter have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or parts of our Service.
- Application refers to Protein AI, the software program provided by the Company.
- Company (referred to as either “the Company,” “we,” “us,” or “our”) refers to Protein AI.
- Country refers to: France
- Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
- Health Data means personal information related to your health and nutritional status, including but not limited to protein intake, dietary habits, nutritional information, and fitness-related data that you voluntarily provide to the Service.
- Personal Data is any information that relates to an identified or identifiable individual, including but not limited to name, email address, phone number, and Health Data.
- Service refers to the Application and associated website.
- Service Provider means any natural or legal person who processes data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, such as access logs, device information, and analytics data.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Health Data
Protein AI is designed to help you track your daily protein intake and nutritional goals. To provide this functionality, we collect and process health and nutrition-related data that you voluntarily provide, including:
- Protein intake and dietary information
- Food and beverage consumption history
- Nutritional goals and preferences
- Personal health metrics you choose to share (such as age, weight, fitness level)
- Any other health or fitness-related information you input into the application
This Health Data is collected solely for the purpose of providing you with personalized tracking, insights, and recommendations to help you achieve your nutritional goals. We do not use this data for any other purpose without your explicit consent. Your Health Data is processed with the highest level of care and confidentiality.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This personal data may include:
- Name
- Email address
- Phone number
- Account credentials and authentication information
Usage Data
Usage Data is collected automatically when using the Service. This data helps us understand how you interact with our Service and allows us to improve its functionality and performance.
Usage Data may include information such as your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide, maintain, and improve our Service, including monitoring the usage and performance of our Service.
- To provide you with personalized tracking, insights, and recommendations based on your Health Data.
- To manage your Account and registration as a user of the Service.
- To contact you regarding updates, new features, or important information about the Service.
- To respond to your inquiries, questions, and support requests.
- To comply with legal obligations and protect our legal rights.
- For data analysis, identifying usage trends, and improving our Service's functionality and user experience.
- To detect, prevent, and address technical or security issues.
Third-Party Services
Our Service may integrate with third-party services to help us provide, maintain, and improve the functionality of the application. These third-party services may collect and process limited data to provide their functionality:
- Analytics Services (Vercel Analytics): We use analytics services to understand how users interact with our Service, track usage patterns, and identify areas for improvement. This may include collecting anonymized usage data and device information.
We ensure that any third-party service providers are bound by confidentiality agreements and are only permitted to use your personal information to the extent necessary to provide their services to us. We do not share your Health Data with third parties for marketing or other purposes without your explicit consent.
Data Retention
We are committed to retaining your data only for as long as necessary to provide you with the Service and comply with legal obligations. Our data retention practices are as follows:
- Health Data and Personal Information: Your Health Data and personal information will be retained for as long as your account remains active and for a reasonable period thereafter to ensure service continuity. If you request deletion of your account, your data will be deleted within 30 days, subject to any legal obligations to retain such data.
- Usage Data: Usage Data is typically retained for 12 months to help us understand usage patterns and improve our Service. After this period, such data is anonymized or deleted.
- Legal and Compliance Data: Certain data may be retained longer if required to comply with applicable laws, regulations, or legal proceedings.
Your Right to Deletion: You have the right to request deletion of your account and associated data at any time. To request deletion, please contact us at support@protai.app with your account information. We will process your deletion request and remove your data within 30 days, except where we are required by law to retain such data. Please note that some information may need to be retained for legitimate business purposes, such as fraud prevention or legal compliance.
Security of Your Personal Data
The security and protection of your Personal Data, particularly your Health Data, is of paramount importance to us. We implement industry-standard security measures, including encryption, secure authentication, and access controls, to protect your data against unauthorized access, alteration, disclosure, or destruction.
While we use commercially acceptable and reasonable measures to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We recommend that you use strong passwords and enable any available security features on your account.
If you believe your account has been compromised or if you have concerns about the security of your data, please contact us immediately at support@protai.app.
Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected Personal Data from individuals under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at support@protai.app.
Your Privacy Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the Personal Data we hold about you.
- Right to Correction: You have the right to request correction of inaccurate or incomplete Personal Data.
- Right to Deletion: You have the right to request deletion of your Personal Data, subject to certain exceptions (see Data Retention section).
- Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.
- Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at support@protai.app with a clear description of your request. We will respond to your request within 30 days.
Links to Other Websites
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices, content, or security of these external sites. We advised you to review the privacy policy of any third-party site you visit before providing your personal information. Your use of third-party websites is governed by their own privacy policies, not this Privacy Policy.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated Privacy Policy on this page and updating the “Last updated” date at the top. Your continued use of the Service following the posting of revised Privacy Policy means that you accept and agree to the changes.
If we make material changes to how we collect, use, or share your Health Data, we will provide you with additional notice (such as via email) and seek your consent if required by applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: support@protai.app
Service Name: Protein AI
Location: France
We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.